Frequently Asked Questions...
Are there contracts?
No contracts we believe with our outstanding service and open relationship with
Our customer’s contracts are not needed. If something were to happen and cancellation of
Service in inevitable we would appreciate a 30 day notice.
What do I have to do before my cleaning?
This is up to you it is easier when things are picked up, if there isn’t time for that
It would be a great idea to leave a basket out to gather things that we might not know were they
go. Besides that nothing relax and let us worry about the rest.
What if something is damaged?
We will always treat your home with respect and the care it deserves.
If an accident does occur we will do our best to care of the incident in a
timely manner and we file all necessary insurance claims .
Do I have to provide the cleaning supplies?
No we will provide all cleaning supplies. If there is a special request you will need to provide that product
and keep it at your home.
Do I have to be home?
Most customers are not home this is your choice.
What do I do if I need to reschedule?
We will do everything possible to be flexible a 72 hour notice for reschedule is appreciated.
How do I pay?
Most customers find it convenient to leave payment on the counter at each cleaning.
Don’t see your question?
Please email at
tiffanywalther@gmail.com or call 314-238-4299